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Working together with engineers at the University of Augsburg and start-up firm audEERING, the GfK Verein has developed an instrument that detects emotions using the voice.
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Emotions can be captured simply from facial expressions, without distortion from subsequent questioning or distracting wiring.
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Emotions play a decisive role in almost all areas of the customer journey. But what is the best way to measure emotions?
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With the advent of neuroscientific approaches in marketing and consumer research, implicit processes—processes consumers may not be aware of...
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We present a novel system for recognizing emotional arousal from voice.
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An automatic system designed to infer valence (positive or negative feeling) from facial expressions, EMO Scan, was employed and evaluated...
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We show that perception of trust-related characteristics strongly depends on the nationality of the other individual.
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Humans may differ remarkably in their preferences for objectively similar rewards. Brand preferences, for instance, largely account for...
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Algorithmic and equipment-based procedures for emotion detection are often afflicted by measurement error or signal noise. In this paper, we...
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We present and test a novel system for emotion recognition in market research contexts.
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Using photovoltaic systems as an example, we analyze how the announcement of price changes affects investment behavior.
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