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Can sustainable packaging boost product quality perceptions?
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Debias by Design is a systematic guide to the most frequent and impactful decision-making mistakes in management and how to prevent them.
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Does consumers’ trust in sustainability claims bridge the attitude-behavior gap?
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Does a fit of message, image and consumer's regulatory focus increas pro-environmental market decisions?
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Brand purpose has been firmly advocated as a fundamental requirement for winning the favor of today’s apparently more discerning consumers
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How are online visibility and the perception of brand purpose related?
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This project explores how product presentation such as filters, sorting, and sponsored content impact shopper's choices.
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We study AI adoption of crowd innovators. We find that adoption increases over time and that sharing success stories accelerates adoption.
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Some consumers are unwilling to pay the price premium for carbon compensations. We test a novel nudge to reduce costs to consumers.
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What factors influence the decision to innovate the business model and are there any systematic biases?
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Scope of the project is to examine the willingness to pay of consumers for pork marked by the planned german animal husbandry labelling.
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We investigate how social cues, used to anthropomorphize assistance systems, like conversational agents, influences the behavior of users.
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In this project, we develop an test so-called "social norm nudges" to promote sustainable consumer behavior.
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Artificial intelligence and intelligent algorithms are increasingly able to assist or even take over tasks from human decision makers.
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Digital technologies are a central part of our daily lives. How important they have become was demonstrated in October 2021 when the ...
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Cognitive biases can have significant consequences for companies – from poor decision-making to negative impacts on corporate culture and...
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While many brands claim a “purpose beyond profit”, it remains unclear which brands consumers perceive to be purpose-driven
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Nowadays, offers like price qoutes or settlement offers are quite often made by an algorithm rather than a human. But do humans perceive ...
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Chatbots are supposed to help consumers and give decision support. Their design and behavior becomes more and more human-like.
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Product labels influence purchase decisions and can even steer behavior in a certain direction. Wrongly designed, it doesn't contain the ...
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Emotional arousal has been linked to the motivation to socially share information with others and can reliably be detected in the voice.
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Helpful reviews are like good movies or a good novel: if you’re hooked right away, you stay and remember. No matter how short, a review …
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Today, virtually all e-commerce and sharing-economy platforms rely on star ratings or similar systems to build trust between anonymous …
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For many travelers, the problem is familiar: You check out from Airbnb and your flight is not till later. So you have time to still enjoy …
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