You can filter the research projects by topic, contact person and year.
Brands often select human-like virtual characters because they are believed to foster a stronger bond of trust with consumers.
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This research aims to shed light on consumer preferences for interacting with digital sales assistants in physical retail settings.
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How are online visibility and the perception of brand purpose related?
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What does the ideal digital shopping companion look like from the consumers' perspective?
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How can recommendation systems be designed with social robots in a way that they are perceived as useful by customers?
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Consumer sentiment is improving at the end of the year: Income expectations and willingness to buy show noticeable increases.
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December 20, 2023: Consumer sentiment is improving at the end of the year: Income expectations and willingness to buy show increases.
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The study provides a representative picture of public opinion and a basis for the work of decision-makers in politics and business.
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This projects studies how interactions with a social robot, designed to emulate human shopping assistants, impact consumer decisions.
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How do brands position themselves in the digital space? What needs to be considered when managing brands in the metaverse?
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November 28, 2023: Consumer sentiment in Germany remains overall stable in November, with no significant changes.
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Nuremberg, Germany, November 28, 2023 – Consumer sentiment in Germany remains overall stable in November, with no significant changes
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This project explores how product presentation such as filters, sorting, and sponsored content impact shopper's choices.
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We study AI adoption of crowd innovators. We find that adoption increases over time and that sharing success stories accelerates adoption.
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Interview with Julian Weiss, CEO and founder of headraft
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Providers of humanoid robots should integrate eye contact and other non-verbal cues into their services.
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The multiple applications of extended reality in consumer research are ubiquitous and promising.
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Sensory experiences within virtual reality are mostly visual and auditory. Addressing additional senses is technically challenging.
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Many companies have turned to offering extended reality applications to help customers imagine product benefits.
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The metaverse as a purely virtual world is still a vision, but brands can already benefit from AR applications today.
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The metaverse will empower brands to deliver products and services that are impossible in the real world.
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Virtual commerce holds the potential to transform the shopping experience by offering several benefits.
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Consumer sentiment in Germany shows a mixed picture in October and therefore no clear trend.
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October 24, 2023: Consumer sentiment in Germany shows a mixed picture in October and therefore no clear trend.
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